Adult Services


Adult Protective Services

Each California County has an Adult Protective Services (APS) agency to help elder adults (65 years and older) and dependent adults (18-64 who are disabled), when these adults are unable to meet their own needs, or are victims of abuse, neglect or exploitation.  County APS agencies investigate reports of abuse of elders and dependent adults who live in private homes, apartments, hotels or hospital.

(APS) responds to reports from individuals, concerned citizens, social service and health providers, and law enforcement representatives about developmentally disabled adults, physically and mentally disabled adults, and the elderly who may be physically or financially abused, neglected, or exploited.

Please call our 24 hour Hotline to report suspected child or adult abuse at 1-800-340-5411.

Elder Abuse Reporting Form (Click Here)  


In Home Supportive Services (IHSS) program provides services to assist eligible aged or blind persons or persons with disabilities who are unable to remain safely in their own homes without this assistance. 

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Mono County Access & Functional Needs (AFN) Registry

This registry website allows residents with access and functional needs an opportunity to provide information to emergency response agencies so those agencies can better serve them in a disaster or other emergencies.

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IHSS Advisory



California Aging and Adult Information Line

Call 1-800-510-2020

This toll-free statewide telephone number links older Californians and their caregivers to information and assistance in their own area. Calls are automatically routed to the appropriate AAA.

Long-Term Care Ombudsman CRISISline

Call 1-800-231-4024

This CRISISline is available 24 hours a day, 7 days a week, to receive complaints from residents residing in long-term care facilities.

Medicare Questions

Call 1-800-434-0222

Health Insurance Counseling and Advocacy Program (HICAP) serves current Medicare beneficiaries and those planning for future health and long-term care needs. HICAP counseling is confidential and free of charge. Calls are automatically routed to the appropriate HICAP.

Friendship Line California

Call 1-888-670-1360

Friendship Line California is a free crisis intervention hotline and a warmline for non-emergency emotional support calls. Friendship Line has been a vital lifeline for people aged 60 years and older and adults living with disabilities to connect with a caring, compassionate voice ready to listen and provide emotional support. As the nation’s only accredited hotline of its kind, the need for this service has increased with the arrival of COVID-19 and the host of emotional well-being issues related to social isolation.