Quality Improvement
Mono County Behavioral Health engages in ongoing quality improvement activities, ranging from starting new support groups in our local schools to reviewing charts to ensure that all information is up-to-date. To learn more about the quality improvement project going on in our communities, please see our Quality Improvement Work Plans below.
Notice to Beneficiaries of Mono County Behavioral Health (MCBH):
Updates with significant changes have been made to the MCBH Beneficiary Handbook.
These handbooks explain how to access mental health and substance use disorder services offered by MCBH and provide information regarding your rights and responsibilities as a beneficiary.
The updated Beneficiary Handbook is available in print by request or on our website under Resources/Supporting Documents [1].
Provider Directory
Click here to visit our Provider Directory page [2]
Presumptive Transfers
For Presumptive Transfers, Mono County Behavioral Health's Single Point of Contact is:
Director Robin Roberts
rroberts@mono.ca.gov [3]
760-924-1740
Performance Dashboards
The Department of Healthcare Services creates annual statewide and county performance reports and dashboards. To view these dashboards, please visit the links below:
http://www.dhcs.ca.gov/services/MH/Documents/FMORB/26-20170829-Mono-SUP-... [4]
http://www.dhcs.ca.gov/services/MH/Documents/FMORB/26-20171003-Mono-ADA-... [5]
http://www.dhcs.ca.gov/services/MH/Documents/Performance%20Dashboard%20(adult%20reports)/2017_Adult_Reports_Non_ADA/POS_Adult_Report_Mono.pdf [6]
http://www.dhcs.ca.gov/services/MH/Documents/Performance%20Dashboard%20(adult%20reports)/2017_Adult_Reports_ADA/POS_Adult_Report_Mono_ADA.pdf [7]
¿Habla español? Haga clic aquí [8].
Supporting Documents
2024 Quality Improvement Work Plan [9] (300 KB) 24/7 Access Line [11] (647 KB) Beneficiary Protection [12] (1 MB) 2025 Quality Improvement Work Plan [13] (313 KB) 